“Company-X demonstrated a willingness to visualize issues from our business perspective, not just a technical software perspective,” says Bayer NZ Limited supply chain manager Hugh Lemmon.
Forecasting is always a challenge. Bayer’s long-range planning must anticipate supply and demand two years into the future. Bayer responds to hundreds of customers across regional and national levels with an extensive catalogue of specialized chemical and pharmaceutical products.
Working with Bayer’s CropScience division, Company-X reviewed their systems, processes and required outcomes to develop a robust strategy and software application for sales forecasting and procurement planning.
To accommodate the national spread of Bayer’s stock, sales team and market, the application was designed to run on both local desktop computers and remote laptops. Syncing to a centralized server at Bayer New Zealand’s Auckland head office, the application reports and manages all sales forecasting and monitoring, sales budgets, customer and product data, supply planning, stock levels and product ordering.
“They listened very carefully to our issues but were not just a ‘you tell me what you want’ supplier. Expect them to take ownership of projects, make suggestions and make it happen.”
After managing design, development, delivery and rollout of the initial project, we have supported and maintained the application for the past eight years with iterative development of key system enhancements.