AsureQuality CASE STUDY: Improving Efficiency on The Go

AsureQuality asked Company-X to develop a proof of application allowing auditors to complete voice-activated hands-free audits and inspections.

AsureQuality provides the broadest range of food assurance services in New Zealand, with more than 100 years of experience working in the food and primary production sectors.

AsureQuality was looking for technology-led solutions that would help improve staff productivity and capability on the go without compromising quality outcomes. As a first practical application, AsureQuality wanted more efficient ways for its auditors to gather and process audit and inspection data in the field.

Company-X developed a proof of application voice-activated software solution for the RealWear HMT-1 head-mounted tablet. The solution enabled auditors to complete hands-free audits and inspections.

Users can comment, take photographs and record video with a voice command, while retaining a clear vision of their environment and other people they are working with. Remote video conferencing is also possible with the HMT-1, meaning auditors can call for expert help in the field and show them the situation they are dealing with. Batteries are hot-swappable, so there is minimal downtime, and users found the overall usability excellent in many different environments.

The solution won Company-X the Independent Software Vendor Award at the Reseller News Innovation Awards in 2019.

“With our strong focus on innovation and technology, AsureQuality has enjoyed collaborating with Company-X on various projects. They always strive to deliver the right solutions for our needs.”

AsureQuality's Dr Harry van Enckevort