New Zealand Police CASE STUDY: Working with the force

New Zealand Police asked Company-X to build a system to record and audit speed testing devices, calibration results and assess legal tolerances across a range of devices. The system was delivered using iterative rapid prototyping and was used for several years.

New Zealand Police works with the community to make New Zealanders feel safe. With more than 3,000 staff, NZ Police provides policing services 24 hours a day, every day. NZ Police operates by land, sea, and air, manages more than 860,000 emergency calls a year and actively prevents crime and crashes.

Keeping law enforcement devices on the straight and narrow posed a problem for New Zealand Police.

Due to the nature of law enforcement, all equipment used to assess legal tolerances in New Zealand must be regularly calibrated for accuracy, while ensuring every individual device is always accounted for.

The devices are complex in number, type, and technology, and include laser guns, radar, speed cameras and static speed test sites, passive and evidential breathalysers, and weighing scales.

It was also critical to ensure an ISO 17025 quality process was followed, recorded and auditable.

Company-X centralized and fully automated all required tasks and data-points with software purpose-designed and built for the calibration laboratories. This removed manual processes and made it easy to monitor and track calibration data like location and status.

The software package included physical location and ownership of devices, status alerts, maintenance reporting and repair history, and aligned with legislation to produce a Certificate of Accuracy for each legally calibrated device.

“New Zealand Police Calibration Services were extremely happy with our iterative rapid prototyping approach and the speed with which we delivered the final application. Without heavyweight analysis and program specification, we were able to deliver speed to market along with significant cost savings.”

Company-X co-founder and director Jeremy Hughes